Aftermarket GTC order on Sunday doesn't get executed irrespective of price movement. Few weeks back, it happened with LeadM, it didn't get executed and I was not even able to cancel it. The support guy then got it deleted from the back end. But, the problem has persisted. Following is another order which is just lying there. It is not getting executed and when I try to cancel it, it throws a system error.. kindly look into this
Its a recurring problem, and last time the support couldn’t solve it completely. I posted here to check if someone else has experienced this or someone higher up in Zerodha to have a look at this. May be the after market order timings on weekends (For the orders to be sent on Monday at the time of market opening) is an issue. But the system accepts the order and then doesn’t execute and doesn’t allow to cancel as well… looks like a peculiar technical problem.
When support is not able to resolve an issue, one should contact [email protected] and [email protected] with the specific ticket numbers… I did the same when faced with this kind of issues and they got resolved quickly.
This is another forum where you might want to post you issue.