# AMA with Zerodha's core team

**URL:** https://tradingqna.com/t/ama-with-zerodhas-core-team/171475
**Category:** AMA (Ask Me Anything)
**Created:** [August 8, 2024, 3:45am UTC](https://tradingqna.com/t/ama-with-zerodhas-core-team/171475 "2024-08-08T03:45:28Z")
**Posts on this page:** 20
**Page:** 5

<div class="post-metadata">

### Author: ![siva](https://tradingqna.com/user_avatar/tradingqna.com/siva/32/76200_2.png) [@siva](https://tradingqna.com/u/siva)
#### Post date: [August 18, 2024, 3:27pm UTC](https://tradingqna.com/t/ama-with-zerodhas-core-team/171475/82 "2024-08-18T15:27:35Z")

</div>

> [@VINNI\_VINODH](#):
>
> Can you please tell how many days to wait for it, getting same answer from past 3 months

For sure we will be able to provide in next 3 months.

---

<div class="post-metadata">

### Author: ![siva](https://tradingqna.com/user_avatar/tradingqna.com/siva/32/76200_2.png) [@siva](https://tradingqna.com/u/siva)
#### Post date: [August 18, 2024, 3:29pm UTC](https://tradingqna.com/t/ama-with-zerodhas-core-team/171475/83 "2024-08-18T15:29:56Z")

</div>

> [@BIR](#):
>
> Also note we listening TFC from last year’s , previous year end this year 7 months gone what are you doing ?

We are working on this now, not able to provide you with exact timeline but for sure in near future.

---

<div class="post-metadata">

### Author: ![siva](https://tradingqna.com/user_avatar/tradingqna.com/siva/32/76200_2.png) [@siva](https://tradingqna.com/u/siva)
#### Post date: [August 18, 2024, 3:30pm UTC](https://tradingqna.com/t/ama-with-zerodhas-core-team/171475/84 "2024-08-18T15:30:55Z")

</div>

> [@ajay\_007](#):
>
> Any plan to bring Commodities option chain in future? or you guys will skip commodities option chain?

Initially it will be eq only, can’t commit on commodities option chain timeline yet.

---

<div class="post-metadata">

### Author: ![Deva1](https://tradingqna.com/letter_avatar_proxy/v4/letter/d/8dc957/32.png) [@Deva1](https://tradingqna.com/u/Deva1)
#### Post date: [August 18, 2024, 4:02pm UTC](https://tradingqna.com/t/ama-with-zerodhas-core-team/171475/85 "2024-08-18T16:02:20Z")

</div>

The eCAS pdf has been broken since many months. Hindi gets mixed into English and makes the document completely unreadable. Folks at CDSL are really sleeping on this one.

---

<div class="post-metadata">

### Author: ![gaurav\_choudhary](https://tradingqna.com/user_avatar/tradingqna.com/gaurav_choudhary/32/20465_2.png) [@gaurav\_choudhary](https://tradingqna.com/u/gaurav_choudhary)
#### Post date: [August 18, 2024, 4:14pm UTC](https://tradingqna.com/t/ama-with-zerodhas-core-team/171475/86 "2024-08-18T16:14:54Z")

</div>

When is max loss per day feature coming in zerodha @siva also cover / bracket order for options @siva

---

<div class="post-metadata">

### Author: ![TheGouda](https://tradingqna.com/user_avatar/tradingqna.com/thegouda/32/44165_2.png) [@TheGouda](https://tradingqna.com/u/TheGouda)
#### Post date: [August 18, 2024, 4:53pm UTC](https://tradingqna.com/t/ama-with-zerodhas-core-team/171475/87 "2024-08-18T16:53:53Z")

</div>

> [@himudaji](#):
>
> Suppose I have demat account in Zerodha, Groww, Upstox and Angelone. So if I asked Zerodha to stop CAS, will the CAS stop only for zerodha or for all of my brokers?

It’ll stop for all DPs, even if it is opted out from one DP (depository participant), i.e. Zerodha in your case.

---

<div class="post-metadata">

### Author: ![KD61](https://tradingqna.com/letter_avatar_proxy/v4/letter/k/f19dbf/32.png) [@KD61](https://tradingqna.com/u/KD61)
#### Post date: [August 18, 2024, 6:00pm UTC](https://tradingqna.com/t/ama-with-zerodhas-core-team/171475/88 "2024-08-18T18:00:26Z")

</div>

Make the platform more robust please. Most of the time during high volatile days. Zerodha server gives error because of too much load on the server during the first 1-2 minutes of market open at 9:15

---

<div class="post-metadata">

### Author: ![himudaji](https://tradingqna.com/letter_avatar_proxy/v4/letter/h/bbce88/32.png) [@himudaji](https://tradingqna.com/u/himudaji)
#### Post date: [August 18, 2024, 7:41pm UTC](https://tradingqna.com/t/ama-with-zerodhas-core-team/171475/89 "2024-08-18T19:41:30Z")

</div>

Hi @nithin

If someone try to access/hack my Demat account?

1. What steps should I take to prevent my account?
2. How Zerodha will help me to solve this issue?
3. How Zerodha will take action against that scammer who is trying to access or hack my account?
4. Is it possible to caught that scammer person?

These are very important question for every invester. Please reply so we can save our hard earned money 🙏

---

<div class="post-metadata">

### Author: ![siva](https://tradingqna.com/user_avatar/tradingqna.com/siva/32/76200_2.png) [@siva](https://tradingqna.com/u/siva)
#### Post date: [August 19, 2024, 2:20am UTC](https://tradingqna.com/t/ama-with-zerodhas-core-team/171475/90 "2024-08-19T02:20:04Z")

</div>

> [@gaurav\_choudhary](#):
>
> When is max loss per day feature coming in zerodha

This will take some time.

> [@gaurav\_choudhary](#):
>
> cover / bracket order for options

We have no plans on offering this, said that one can use GTT for that.

---

<div class="post-metadata">

### Author: ![VenuMadhav](https://tradingqna.com/user_avatar/tradingqna.com/venumadhav/32/23090_2.png) [@VenuMadhav](https://tradingqna.com/u/VenuMadhav)
#### Post date: [August 19, 2024, 3:36am UTC](https://tradingqna.com/t/ama-with-zerodhas-core-team/171475/91 "2024-08-19T03:36:58Z")

</div>

> [@himudaji](#):
>
> If someone try to access/hack my Demat account?
> 
> 1. What steps should I take to prevent my account?

In my experience, most hacks happen cos the investor’s email address is compromised. If there’s one piece of advice you’d ask to considerably reduce the risk of hack, it’s to enable 2FA on your email account immediately. Since most reset requests/OTPs are sent to email, securing your email account should be top priority. Of course, you have to follow other basic common sense principles like not sharing passwords, be careful with using email accounts on public computers, not click on random links, using public wifi etc.

> [@himudaji](#):
>
> How Zerodha will help me to solve this issue?

If an untoward incident like a hack happens, the first thing you ought to do is bring this to our notice. You may do so by one of the ways mentioned [here](https://support.zerodha.com/category/trading-and-markets/kite-web-and-mobile/others/articles/blocked-due-to-suspicious-activity#:~:text=To%20voluntarily%20freeze%20or%20block,from%20the%20registered%20mobile%20number.). We will immediately cut off all access to the hacked account and place the account under hold. No further transactions will be allowed to take place. If the scammer has already been successful in transferring securities, we will guide the investor in filing a complaint with the respective cyber crime division after which we will assist with reaching out to the broker DP where the securities have been transferred (remember that all transactions leave digital trail), and request them to put a hold on further transfer (after we’ve received a copy of the complaint filed with cops and subsequent orders from them for freezing onward transaction).

> [@himudaji](#):
>
> How Zerodha will take action against that scammer who is trying to access or hack my account?

Zerodha is not a law enforcing agency. Even if we opine that our client has been wronged by a scammer, we cannot reverse transactions unless the law enforcement agency gives us instructions to do so. Any details that may be needed to aid the investigation, we will ensure is provided to the investigating agency, thereby speeding up the entire process. Unfortunately, most cops in India do not understand the nuances of how crimes can be carried out in the capital markets, so our team goes the distance in sensitizing and helping them understand of the case they’re dealing with.

> [@himudaji](#):
>
> Is it possible to caught that scammer person?

Yes, as I’ve said earlier, all online transactions in India leave a digital trail. The respective regulators have strengthened the KYC norms in India, which means any account the shares/funds go to, will be KYC-ed, meaning that the identity of the scammer can be known. It needs the victim (client) also to proactively follow up with the cops to bring the case to it’s logical conclusion.

After the Exchanges issued [this](https://nsearchives.nseindia.com/content/circulars/COMP52623.pdf) circular mandating that all IBTs have true 2FA to login, we’ve seen a significant drop in the number of hacking cases. The odd case that we deal with is when the investor’s email address is compromised, which is why I can’t help but stress on the fact that everyone who operates digitally, has to have their email IDs 2FA enabled.

---

<div class="post-metadata">

### Author: ![himudaji](https://tradingqna.com/letter_avatar_proxy/v4/letter/h/bbce88/32.png) [@himudaji](https://tradingqna.com/u/himudaji)
#### Post date: [August 19, 2024, 5:30am UTC](https://tradingqna.com/t/ama-with-zerodhas-core-team/171475/92 "2024-08-19T05:30:56Z")

</div>

Thank you so much Sir @VenuMadhav . Is it possible to catch a person who is trying to access the account but still not able to access? Means through his/her ip who is “ **trying** ” to get access to my account but not accessed it yet. Or is it illogical to complain before any real hacking happened?

---

<div class="post-metadata">

### Author: ![Shravan\_B\_K](https://tradingqna.com/user_avatar/tradingqna.com/shravan_b_k/32/83806_2.png) [@Shravan\_B\_K](https://tradingqna.com/u/Shravan_B_K)
#### Post date: [August 19, 2024, 6:37am UTC](https://tradingqna.com/t/ama-with-zerodhas-core-team/171475/93 "2024-08-19T06:37:48Z")

</div>

> [@himudaji](#):
>
> Is it possible to catch a person who is trying to access the account but still not able to access? Means through his/her ip who is “ **trying** ” to get access to my account but not accessed it yet. Or is it illogical to complain before any real hacking happened?

Access to the Kite account is behind a 2FA, requiring the user to enter his password and a second factor (external TOTP, Kite app code, or an SMS/ Email OTP). Whenever an attacker tries to brute force the password page, kite automatically brings up the Captcha page after a few unsuccessful attempts by the attacker. Further, if the attacker already has access to the victim’s password and is able to successfully go to the 2FA page, the account gets locked after five wrong 2FA entries.

As Venu said, there is a digital trail left by the attacker. We do capture each IP from which the request has originated, but unless there is a successful breach, the police will not be able to register an FIR based on our previous experience with the cops. I hope this addresses your concerns.

---

<div class="post-metadata">

### Author: ![himudaji](https://tradingqna.com/letter_avatar_proxy/v4/letter/h/bbce88/32.png) [@himudaji](https://tradingqna.com/u/himudaji)
#### Post date: [August 19, 2024, 7:11am UTC](https://tradingqna.com/t/ama-with-zerodhas-core-team/171475/94 "2024-08-19T07:11:49Z")

</div>

> [@Shravan\_B\_K](#):
>
> but unless there is a successful breach, the police will not be able to register an FIR based on our previous experience with the cops. I hope this addresses your concerns.

Yeah it makes sense. Because a person can also put wrong digits in registered mobile number and mistakenly the otp got sent.

---

<div class="post-metadata">

### Author: ![gaurav\_choudhary](https://tradingqna.com/user_avatar/tradingqna.com/gaurav_choudhary/32/20465_2.png) [@gaurav\_choudhary](https://tradingqna.com/u/gaurav_choudhary)
#### Post date: [August 19, 2024, 8:33am UTC](https://tradingqna.com/t/ama-with-zerodhas-core-team/171475/95 "2024-08-19T08:33:44Z")

</div>

then please consider gtt in iceberg order also @siva

---

<div class="post-metadata">

### Author: ![siva](https://tradingqna.com/user_avatar/tradingqna.com/siva/32/76200_2.png) [@siva](https://tradingqna.com/u/siva)
#### Post date: [August 19, 2024, 8:44am UTC](https://tradingqna.com/t/ama-with-zerodhas-core-team/171475/96 "2024-08-19T08:44:11Z")

</div>

> [@gaurav\_choudhary](#):
>
> then please consider gtt in iceberg order also

Let me pass this as a feedback to our team.

---

<div class="post-metadata">

### Author: ![rokingrammi\_ji8011](https://tradingqna.com/user_avatar/tradingqna.com/rokingrammi_ji8011/32/77832_2.png) [@rokingrammi\_ji8011](https://tradingqna.com/u/rokingrammi_ji8011)
#### Post date: [August 19, 2024, 8:48pm UTC](https://tradingqna.com/t/ama-with-zerodhas-core-team/171475/97 "2024-08-19T20:48:02Z")

</div>

Hey Zerodha Core team

What does ‘FATCA not Applicable” remark mean in KRA status? However I already checked that my KYC status is validated and FATCA details are provided at time of opening Zerodha account. Why this remark in KRA. Confusing.

---

<div class="post-metadata">

### Author: ![Meher\_Smaran](https://tradingqna.com/user_avatar/tradingqna.com/meher_smaran/32/45882_2.png) [@Meher\_Smaran](https://tradingqna.com/u/Meher_Smaran)
#### Post date: [August 20, 2024, 3:13am UTC](https://tradingqna.com/t/ama-with-zerodhas-core-team/171475/98 "2024-08-20T03:13:56Z")

</div>

@Alwin has explained in detail in this thread -

> [@Kra KYC Status Confusion](https://tradingqna.com/t/kra-kyc-status-confusion/171223/12):
>
> The message ‘FATCA not applicable’ from the KRA indicates that your FATCA information is already recorded and up-to-date, so no changes are necessary. Although the wording could be clearer, this is simply a confirmation/internal messaging at their end. Btw, If you have any questions, you can always contact their customer care via phone or email for assistance.

---

<div class="post-metadata">

### Author: ![tallerballer](https://tradingqna.com/letter_avatar_proxy/v4/letter/t/13edae/32.png) [@tallerballer](https://tradingqna.com/u/tallerballer)
#### Post date: [August 20, 2024, 4:01am UTC](https://tradingqna.com/t/ama-with-zerodhas-core-team/171475/99 "2024-08-20T04:01:17Z")

</div>

![Screenshot_20240820-092834](https://tradingqna.com/uploads/default/original/3X/6/f/6f039da78444f65b0196343db7085c2509c5c48a.jpeg)  
Even here the holdings and position text is not centred. Intentional?

---

<div class="post-metadata">

### Author: ![Arockiya\_Raja](https://tradingqna.com/user_avatar/tradingqna.com/arockiya_raja/32/16818_2.png) [@Arockiya\_Raja](https://tradingqna.com/u/Arockiya_Raja)
#### Post date: [August 20, 2024, 10:36am UTC](https://tradingqna.com/t/ama-with-zerodhas-core-team/171475/102 "2024-08-20T10:36:47Z")

</div>

It is aligned centre, could you be more specific about this?

---

<div class="post-metadata">

### Author: ![tallerballer](https://tradingqna.com/letter_avatar_proxy/v4/letter/t/13edae/32.png) [@tallerballer](https://tradingqna.com/u/tallerballer)
#### Post date: [August 20, 2024, 11:52am UTC](https://tradingqna.com/t/ama-with-zerodhas-core-team/171475/103 "2024-08-20T11:52:44Z")

</div>

Before:

 ![Screenshot_2024-02-09-10-51-14-767_com.zerodha.kite3-1](https://tradingqna.com/uploads/default/original/3X/1/d/1d5e63f93dce8f803956e59e3c1b92c424d9a1b8.jpeg)

After:

 ![Screenshot_20240820-092834](https://tradingqna.com/uploads/default/original/3X/6/f/6f039da78444f65b0196343db7085c2509c5c48a.jpeg)

[Previous page](https://tradingqna.com/t/ama-with-zerodhas-core-team/171475.md?page=4)

[Next page](https://tradingqna.com/t/ama-with-zerodhas-core-team/171475.md?page=6)
