MF Central is a bold new way of tracking MF. There was a void in space, which it is trying to fill up…
I suspect It has been initially thought of as a next generation version of CAMS and KARVY mailback services so carries the same DNA, same culture, same philosophy.
So word of caution if someone is thinking of using it as a primary investment platform.
MF Central is still new, no proper customer care, no SLA defined. You raise a complaint and 9 or 10 times it goes even without acknowledgement or receipt.
For the one , which I was lucky to get acknowledged, was simply, “thank you for pointing out the issue”, and there is no further way of following up the issue. no Ticket number, no response to mails/queries raised with respect to earlier issue.
As of now major inconsistencies within MF central makes it difficult to think it has primary MF investment platform.
No history older than 3 years, no excel download, tough luck if you are trying to calculate things like XIRR, yearly inflow/outflow etc which are missing in report. Even if you are a DIY investor, it’s next to impossible to write a simple pdf extractor with open source libraries which can take out data from a pdf file to create xls/csv file, to compute IRR, inflow/outflow etc. Even if you write one, which extracts 60-70% of data correctly, very soon they will modify the PDF generation which will break code.
I would suggest to wait and let the platform mature first,