Can i know the escalation metrix of zerodha for resolving the problem?

Can i know the escalation matrix of Zerodha for resolving the problem?

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worst support system , no one solve the issue properly

Agree with Ramesh, Some people are really scrap, Poor in understanding the simple calculations too. Even I am searching for this escalation matrix, looks like they don’t have any. Reported lots of bugs but they that is how their system works.

I am also interested in knowing the escalation matrix as my problem is not resolved by support team of zerodha