# Charting Issue on Window 10 OS for Zerodha PI **URL:** https://tradingqna.com/t/charting-issue-on-window-10-os-for-zerodha-pi/16663 **Category:** General **Created:** [July 8, 2017, 3:32pm UTC](https://tradingqna.com/t/charting-issue-on-window-10-os-for-zerodha-pi/16663 "2017-07-08T15:32:30Z") **Posts on this page:** 7 **Page:** 1
### Author: ![shaan](https://tradingqna.com/letter_avatar_proxy/v4/letter/s/35a633/32.png) [@shaan](https://tradingqna.com/u/shaan) #### Post date: [July 8, 2017, 3:32pm UTC](https://tradingqna.com/t/charting-issue-on-window-10-os-for-zerodha-pi/16663/1 "2017-07-08T15:32:31Z")
Hello Friends, I have open a new account with Zerodha. I am using window 10 dell laptop. I have downloaded PI platform and able to open my trading platform. I am not able to see any chart on trading window. When I click it says " unable to fetch historical chart data. Only live data will be there" when I click ok the screen shows black and no chart. Can anyone guide and help me to solve this issue I will be very thankful ---
### Author: ![mohitkocharsbi](https://tradingqna.com/letter_avatar_proxy/v4/letter/m/3be4f8/32.png) [@mohitkocharsbi](https://tradingqna.com/u/mohitkocharsbi) #### Post date: [July 9, 2017, 12:46am UTC](https://tradingqna.com/t/charting-issue-on-window-10-os-for-zerodha-pi/16663/2 "2017-07-09T00:46:57Z")
I am using windows 8. Pi is not working in a smooth manner. I do recommend u to use [kite.zerodha.com](http://kite.zerodha.com) on google chrome. ---
### Author: ![amit526](https://tradingqna.com/letter_avatar_proxy/v4/letter/a/258eb7/32.png) [@amit526](https://tradingqna.com/u/amit526) #### Post date: [July 9, 2017, 4:52pm UTC](https://tradingqna.com/t/charting-issue-on-window-10-os-for-zerodha-pi/16663/3 "2017-07-09T16:52:28Z")
i m also similar issue with pi; whenever i open pi for the 1st time during the day and open any chart , pi makes a “ding” like sound and chart opens only to the 1/3rd of the screen and after that pi gets freezed and i have to force close it. The only solution i found is to run “register\_chart.bat” file with admin rights every day. you can find this file at C:\Zerodha\Pi. Run that file , hope it will also work for you. ![](https://tradingqna.com/uploads/default/original/2X/d/d8a631e40adb1143ace71e977ead913e63086225.png) ---
### Author: ![sudheer\_kumar](https://tradingqna.com/user_avatar/tradingqna.com/sudheer_kumar/32/15065_2.png) [@sudheer\_kumar](https://tradingqna.com/u/sudheer_kumar) #### Post date: [July 9, 2017, 5:00pm UTC](https://tradingqna.com/t/charting-issue-on-window-10-os-for-zerodha-pi/16663/4 "2017-07-09T17:00:38Z")
The same issue occurred in the past to me and zerodha cc team adviced to use the register\_bat option.I have tried but its not working.Its painful to use PI this way.Have stopped using PI since then. ---
### Author: ![amit526](https://tradingqna.com/letter_avatar_proxy/v4/letter/a/258eb7/32.png) [@amit526](https://tradingqna.com/u/amit526) #### Post date: [July 9, 2017, 5:20pm UTC](https://tradingqna.com/t/charting-issue-on-window-10-os-for-zerodha-pi/16663/5 "2017-07-09T17:20:01Z")
same here sudheer. some times it don’t work. you may try reinstall it . i have started using fyersone due to this. ---
### Author: ![ranjan933](https://tradingqna.com/user_avatar/tradingqna.com/ranjan933/32/3415_2.png) [@ranjan933](https://tradingqna.com/u/ranjan933) #### Post date: [November 8, 2018, 2:13pm UTC](https://tradingqna.com/t/charting-issue-on-window-10-os-for-zerodha-pi/16663/6 "2018-11-08T14:13:17Z")
@nithin can you please tell us is there any problem with PI charting? ---
### Author: ![ranjan933](https://tradingqna.com/user_avatar/tradingqna.com/ranjan933/32/3415_2.png) [@ranjan933](https://tradingqna.com/u/ranjan933) #### Post date: [November 8, 2018, 2:16pm UTC](https://tradingqna.com/t/charting-issue-on-window-10-os-for-zerodha-pi/16663/7 "2018-11-08T14:16:46Z")
@AlgoGeek please help charts are not loading on PI plateform.