Doubt in Sensibull

I am using sensibull for the first time and I used strategy wizard. I said that banknifty would be above 19500 today(01/06/2020).Banknifty was already trading above 19500 and the profit shown for the srategy that i entered were not met. In fact I’m facing a huge loss. Can someone please help me with this. Thanks.

@Sensibull

@Jayanth_Roy1

Could you please send us a screenshot on help at sensibull dot com?