Kite order complete notification sound

Already created ticket and requested zerodha for resolution. They are not acknowledging the issue. I have already checked the solent switch and its fine.
All other app notifications sound are silent.
Only zerodha app notification sound not coming.
Also checked individual zerodha app notification setting in setting>notifications>kite>sounds>ON.

Didnt get any help. Facing lots of issues.

@ShubhS9 @siva