As regards to the same issue, relating to margin calculation/requirements wrt out current open positions, I have highlighted a bug in Kite app. In the order window it displays wrong margin requirements most of the times when we try to open a new position (with some positions already open). I have tried very hard to put it across your incompetent helpdesk team and to make them understand the issue. With painstakingly great effort I have got them take note of the issue and raise an SR# 20210415542485. The helpdesk team has acknowledged the bug in the system and assured me they will work on this and come up with resolution. But I have been patiently waiting to hear back from them for a long long time now but to no avail. I am sure they have not even made an honest attempt to address the issue. Can you take cognizance of this and expedite the resolution? This will immensely benefit the active traders who are already going thru the strain of coping up with the draconian peak margin rule.
I just checked that ticket, next time you encounter any rejection like this can you message me directly on same day? would be easy to recreate the case.
FYI- we have one corner case where if there are already two legs in system and for third leg margin benefit will come once order is completed, this will be fixed in next RMS update, apart from this there are no bugs as I am aware off.
I cannot waste my time and energy in providing you the artifacts again and again. I have already provided 2 instances of these errors to your team earlier and have spent enormous time making them understand the issue rather than trading.
Please simulate these test cases yourself and address the issue. I am sure you can recreate the test cases.
@nithin please help if it is possible.
As mentioned above we have issue for three leg orders, verified with your position, this will be fixed in next RMS update which can take months.
Issue is margin benefit will be available once order is completed but not before for third leg.
R u sure about the point 1?
I had debit spread overniteā¦market moved in my direction. margin available was 35000ā¦as market went i my favour sell leg was giving continous lossā¦so margin available went to negative. though the position was in profit.
Pls. reply
@siva-reddy if you could also le me know
We have shitty exposure margin which changes as per movement of the underlying,if it is stock option the margin required increase due to physical settlement rules when near expiry
aWAITING REPLY
Yes, as long the position is hedged they wonāt be any penalty unless the Hedge is broken.
@siva-reddy has the issue been fixed for the third leg margin requirements I recently faced this issue myself and no clear response was provided and at last with no more time to waste I just nodded yes with whatever your helpdesk said (support ticket - #20240829913303) and they also mentioned something that you guys have a separate basket where they will my account so that I donāt face this problem again but no response was provided for the same too.
Cross-checked your ID and You should able to place the orders without any issues in the future. If you are facing any issue you can DM me will fix it ASAP.
Hi Sir,
You have hedge positions of PE long and PE short.
You are trying to break the hedge position by selling your long put option. If the hedge is broken, margins will increase which is not available in your account, hence it was rejected. There is no issue here.
ok, I understand. And what about shifting my account to a basket of customers who get some special margin benefit
Itās already done.
can you please explain the benefits Iāll get from being in this basket as when I asked about this with the support staff they said that theyāll elaborate on it when I get into that basket