Yeah, few banknifty option contracts are stuck, getting this checked.
hi @siva its happening again. Looks like things have not changed.
Screenshot from today at 9.32 AM, even normal market depth is erratic/not updated
please check and mitigate.
You can check ltt- last trade time on the screenshot you provided, there is no trade from 9.30 hence like that.
no siva, my exact screenshot time was around that time. In fact I had an order executed at a price which was not updated in market depth. It was static for about more than a minute and LTP was continuously toggling.
Can you please monitor few banknifty strikes today and catch the problem?
thanks
Sure, will do, you noticed this on 5 depth? or on 20 depth?
in 5 depth
hi @siva , could you find or identify the problem of stale data in market depth?
its still not resolved.
Today, a non-expiry day, both BNIFTY futures and liquid-strike options 500 multiple strikes showed way off the mark level-3 data
Please check again and attempt to correct it.
Please acknowledge that the problem is present or its being worked out or you can say CANT FIX, YOU ARE ON YOUR OWN or any such status.
If not just withdraw the feature, it may be consuming resources which can be deployed for better use within the webpage rendering.
Hi @economiconed, we are facing few issues with the exchange connection for level 3 data. We are working on fixing this soon. In the meanwhile, please use 5 market depth.
hi @MohammedFaisal , thanks for the status. Appreciate the quick response.
Is the issue consistent? since its been observed almost from the day level-e feature is made available, so about a year or so.
so either the same problem is occurring multiple times, so should be able to be addressed in a deterministic time.
or there are numerous problems and so no timeline to fix it.
Which could be the correct one?