Did anyone face any issue with orders/trades today (16th June 2017) during market closure time around 3:15PM in cash and F&O segments. The new orders and the modification requests placed around or after 3:15PM are hanged in ‘Modification validation pending’ state. All these orders are sent to exchange at 3:40PM, which are rejected obviously. I Missed some important trades. I today raised a case with support team but they are simply saying that ‘it was a technical glitch’.
This is serious concern, not facing for first time but visible more often. Is there any escalation matrix to escalate the case or is it like this we have to survive with Zerodha like this ? I never faced such issues with Sharekhan etc till now.
Thank you for writing to Zerodha Support!
Orders for a few clients were pending for validation around market close today. The issue was identified quickly and rectified. We apologize for the inconvenience caused to you.
These orders were rejected as the equity markets closed.