Pathetic Customer Service Motilal Oswal S&P 500

[Shivam_Gupta]

I have mandated Monthly SIP in Motilal Oswal S&P 500 but because of some reasons, they have stopped my SIP.

I tried to reach out to their customer support but It’s been more than a week but no response from their end.

I don’t understand and am amazed despite having poor to no customer support how come companies like AirIndia, Airtel, Motilal Oswal S&P 500, and many more get customer?

[Parth111]

Motilal Oswal has stopped SIPs in all their international mutual funds from April 1 onwards…

Everything you need to know about restrictions on new investments in international mutual funds and ETFs

Update Motilal Oswal AMC has announced it will be pausing all existing SIPs and STPs in the following international mutual funds with effect from April 1, 2022; Motilal Oswal S&P 500 Index Fund Motilal Oswal MSCI EAFE Top 100 Select Index Fund Motilal Oswal Nasdaq 100 Fund of Fund You can check the announcement here.

[Shivam_Gupta]

Later I came to know but isn’t their responsibility to inform their customers about it, respond to queries or address their grievances?

[jashjacob]

@Shivam_Gupta

poor to no customer support how come companies like AirIndia, Airtel, Motilal Oswal S&P 500, and many more get customer?

Because you are left with no other choice. They get away with it.

Not everyone runs a company like Amazon to put customer service first.