Venu even I have been facing the same issue.
The support ticket I raised a few days ago did not clearly explain why the shortfall and the penalties. Can you guys provide us a clear explanation of how to know about the shortfall beforehand during the day as margins are pretty much set as per the open margins and what are going to be the penalties?
Can you DM me your ticket no. We will check the specifics and let you know the details.
Hi Mayank,
I have DM’d the answers to all your queries, please have a look
Same here. Again same thing. But I have enough balance. So won’t bother this time
@Meher_Smaran Customer support is saying, even I squared-off all the position before market, and funds 30L is available, Still i Need to add the funds which i got through mail.
IN this case he is asking me to add 1.8 laks. even my avaialble margin is 2.75L
Hi @pankushri ,
As you might know, Peak margin regulations still exists, and the rules say that any shortfall penalty can’t be collected from the client. However, the margin rules (that predate the penalty rules) mandate that a client fulfill all margin obligations due from them - this includes peak & eod.
The penalty you are referring to is based on peak margin shortfalls and not available margin. There could be several cases where the margin requirements might have shot up through the day, causing a peak margin shortfall. And this has been recorded and we have communicated the shortfall in the email and message we sent across.
Therefore, If there is a peak margin shortfall (Like in your case worth 1.8 lacs), We send the provisional peak margin shortfall to the client to inform them about the margin shortfall in their account. If you add those funds by EOD, it will be in-line with what the regulations suggest for margin collection.