Saga of daily issue of Kite app

Will you work a single day without tick lag? Price ticks are really slow and it gets very confusing while placing order and closing trades. And now it has become a daily routine that charts are not opened at once. How long will I keep raising tickets for these two things? Please look into it. Hopefully I won’t have to raise a ticket for this thing again.
@Meher_Smaran @nithin @VenuMadhav