Hi @nithin I came across a big name blunder here
it is regarding name format used in Aadhar and pan card
in states of gujarat and some western states middle name is mostly fathers name and surname
Say name in aadhar is
Kamath Nitin Raghuram
He generates E pan which will fetch all details as it is from aadhar
point to note there is no name format in aadhar so gujarat side people will write surname first as in there marksheets it is first
Now you will open demat account taking Data from ITD which also has same name
in your data base
first name → Kamath
middle name → Nitin
Last name or surname → raghuram
This will create chaos in names when you send something
as mostly for short conservation you will ignore middle name
So you will call customer as Kamath Raghuram
I have asked same question to many banks also but they ignore to answer hope you will answer
as a solution you will say to rectify name in Aadhar and pan
but the problem is in almost all documents in Gujarat, Last Name first name format is followed
in passport also surname is first and name is last
so as name change documents no other documents can be given
---------- scenario 2
Aadhar card name
Kamath Nitin Raghuram
and Normal pan card NOT E pan
Nithin Raghuram Kamath (this is ITD data base name )
pan display name is (Kamath Nitin Raghuram)
then when you go for CVL Verification again it says name mismatch
