Hi guys, I have a trading account with Axis Direct and from last 1 week I have placed 4 funds payout request with them. But what I am seeing is they are continuously deleting my requests from the app and even upon sending them emails and calling them, they are promising that they will transfer the money, but they are in fact not transferring any money.
I have all the screenshots, call records, etc.
I have a family emergency at home, and hence we needed the money very desperately. And this attitude of Axis is really getting me worked up.
I want a fast resolution and don’t think complaining to SEBI will solve the problem quickly. Is there any faster solution there, can I lodge a FIR with the police.
Have you any guys faced this problem before. Can you please suggest something so that I can get back my money faster.
I have an account with Zerodha as well and I have never faced any such issues with them. In fact Zerodha pays out within 24 hours. Never thought such a big brand Axis will do such thing with customers money.
Any suggestions please