Applied all segments, but got CDS, NFO enabled only

From Kite Platform in Zerodha, whenever I try to buy I get error as “Not a valid product type”, later found that only CDS and NFO are enabled segments for me. However I opted for all segments in the account opening form.

So, unless there is a separate form for trading stocks, I have already applied for it.

I called my trade manager at Zerodha, and he told it will take 2-3 days until DEMAT account becomes active.

However, when I contacted [email protected], they send me another form to apply for equities as well.

Is it normal procedure ?

P.S. I am TOTALLY new in trading.

Please write to [email protected] or call 080-40402020 for any support related queries specific to Zerodha.