Bank account number is too long

Hello,

I followed the process given here : How to make payments using NEFT or RTGS on Coin?

to create a coin order of a large amount and then received the account number to which I have to make payment ( NEFT/RTGS).

The bank account linked with my zerodha account is of HDFC bank and it doesn’t give me enough space to add this 18-character long account number as payee.

What can I do?

When adding the payee or the beneficiary, select the account type as Merchant and not Individual. Furthermore, only NEFT or RTGS should be selected for transactions. IMPS payments are not to be made to this account.

On your support page it says - How to make payments using NEFT or RTGS on Coin?

IMPS transfers can only be completed through bank accounts linked with Zerodha. IMPS transfers attempted through unlinked bank accounts will be rejected.

But you are saying even from linked accounts - IMPS can not be used?

it can be used from the Linked Bank accounts, we will make the necessary changes.