Critical Issues with Kite Charts - Incomplete MA and Wrong HK Charts

I’m surprised that Zerodha still hasn’t delivered a reliable charting experience. I’m facing two immediate critical issues that are directly impacting my trading:

  1. On the 75-minute timeframe, the moving averages do not load fully.
  2. Switching to Heikin Ashi on the 75-minute timeframe results in incorrect Heikin Ashi charts , and the moving averages get distorted by a significant margin.

I’m attaching screenshots from Kite as well as competing platforms to help illustrate the problem more clearly. Frankly, it’s disappointing to see that a platform which claims to be largely bug-free is falling short on such core charting functionality.

Incomplete MA on Kite :arrow_down_small:

Heiken Ashi Charts (Kite vs Competition) :arrow_down_small:

Kite (Both MA and Heiken Ashi Charts are WRONG) :point_down:t2:

AngelOne :point_down:t2:

Dhan :point_down:t2:

@siva @Arockiya_Raja @nithin

I’d appreciate a resolution of these on an urgent basis. Thanks!

The issue originates from the third-party charting library (Tradingview) we integrate with and occurs specifically on custom timeframes. Other platforms should be using a different version where this isn’t visible. Our team has already raised this issue with the provider, and TradingView typically resolves it with a version upgrade. As soon as TV provide the fix for the same, we will update it on our platform. Thanks for your understanding.

That’d be a huge undertaking. Tradingview upped the standards so much that if anyone uses any other library, it’ll be devastating to the platform.

As it requires a fix from the vendor, it is difficult for us to give a timeline.

This is in the discussion stage.