Critical Issues with Kite Charts - Incomplete MA and Wrong HK Charts

Zerodha Zerodha platforms
1

I’m surprised that Zerodha still hasn’t delivered a reliable charting experience. I’m facing two immediate critical issues that are directly impacting my trading:

  1. On the 75-minute timeframe, the moving averages do not load fully.
  2. Switching to Heikin Ashi on the 75-minute timeframe results in incorrect Heikin Ashi charts , and the moving averages get distorted by a significant margin.

I’m attaching screenshots from Kite as well as competing platforms to help illustrate the problem more clearly. Frankly, it’s disappointing to see that a platform which claims to be largely bug-free is falling short on such core charting functionality.

Incomplete MA on Kite :arrow_down_small:

TCS_2953217_2026-01-02_15-09-55
TCS_2953217_2026-01-02_15-09-551066×833 32.6 KB

Heiken Ashi Charts (Kite vs Competition) :arrow_down_small:

Kite (Both MA and Heiken Ashi Charts are WRONG) :point_down:t2:

TCS_2953217_2026-01-02_15-12-58
TCS_2953217_2026-01-02_15-12-581066×833 36 KB

AngelOne :point_down:t2:

TCS_2026-01-02_15-14-16
TCS_2026-01-02_15-14-161220×804 37.4 KB

Dhan :point_down:t2:

TATA CONSULTANCY SERVICES_Fri 2 Jan '26_15-15-13
TATA CONSULTANCY SERVICES_Fri 2 Jan '26_15-15-131835×880 137 KB

@siva @Arockiya_Raja @nithin

I’d appreciate a resolution of these on an urgent basis. Thanks!

2

Things are even worse on the mobile app.

IMG_20260102_153716
IMG_20260102_1537161264×2536 192 KB

Refer to the 100 MA.

3

The issue originates from the third-party charting library (Tradingview) we integrate with and occurs specifically on custom timeframes. Other platforms should be using a different version where this isn’t visible. Our team has already raised this issue with the provider, and TradingView typically resolves it with a version upgrade. As soon as TV provide the fix for the same, we will update it on our platform. Thanks for your understanding.

4

Thanks for the quick revert @Arockiya_Raja Any estimates as to when it could be resolved?

I think it’d be better if you could natively support 75 minutes, or maybe develop your own charting library going forward.

5

That’d be a huge undertaking. Tradingview upped the standards so much that if anyone uses any other library, it’ll be devastating to the platform.

6

I don’t need to put up with this. Dhan implements TV better than everyone else. Guess I’m just gonna migrate there.

Even Dhan has started with NRI accounts, so need for Zerodha’s drama. I’m done.