thanks @Bhuvan…I tried paying for it today as well but it failed again. While I tried with my other coin account it worked and the order got executed but in this family member’s account it is continuously throwing error since yesterday and the money is getting deducted.
I am sure the team must be working hard, and we might see the SIP mandate soon (according to the team) but its already 4 months and more that the customers are suffering. Without disrespecting the Zerodha team and their effort, the communication this time with the issue has been the worst. If I am correct @nithin has not commented on this thread a single time, which shows the lack of communication this time around. When you comment on the public platform on the success story of Zerodha , we do feel proud being a part of it for a long time. But this time you guys disappointed us. I am sure we will all forget about the issue one its resolved, but personally I will never forget the way you guys have treated us (“The customers”) as we (the coin users) dont make any revenue. The least we expected from you was communication.
Regards
A disappointed fan boy of Zerodha
This has taken time because we have to integrate with ICCL (clearing corp) bank accounts (not our own). We launched this for internal testing last week and encountered some issues. We should have this up in the next couple of weeks.
Money wallets kept with your stockbrokers are called pool accounts. You could use the funds in your stockbroker’s wallet for all transactions made on their platform. You won’t be able to use that wallet balance for mutual fund transactions starting on July 1, 2022, according to SEBI’s most recent circular.
How many times it would be ‘next couple of weeks’? You’ve been lying, cheating and manipulating people since 4 months now.
Can you give a max deadline that by which date, it would obviously be resolved at any cost?
Or if you can’t should be switch to groww?
Internally we have set a deadline of 8th Dec for this.
I don’t agree with the cheating part. I agree they have been lying and manipulating.
It’s kinda bad everywhere. I’m thinking of switching to Kuvera or go direct to the AMC website.
@Bhuvan - It’s been 3 months since you requested to “bear for a little more”. Any updates/addressal?
We should be live in a week or so.
This is a nice update. So, it’s just a matter of 6 more days! That’s great. Thanks
I assume that the Team(s) at Zerodha are so capable that they meet this deadline.
Today my SIP order got rejected and it shows “Consolidated amount for same PAN cannot exceed Rs.2500”
Will i get the refund automatically or i will have to create any ticket?
this was for which mf?
Looking forward to see this implementation by 8th December live
Will happen automatically.
Mirae asset
How many days generally it takes?
Should happen in a few days. Please create a ticket, somoene from our team will check this.
@Bhuvan good to see ICCL mandate option in coin being added…
Please update help in website and share us instructions to enable it.
Great news you fulfilled the promise finally
This is live and we will publicly announce in a few days.
@Bhuvan maybe share a screenshot of how to set it up here?