I can understand it makes sense for you guys, since you’ll be making double the brokerage (on account of negative margin balance) and call and trade charges - with every order you punch in. So you’ll always find a reason for doing it.
I’m grateful the team was kind enough to not touch my long term illiquid positions. I guess the users are helpless here, at the mercy of the team’s judgement.
Btw there was a third issue highlighted in the ticket which you missed replying to.