About
Founded in India, Capillary Technologies is a global software product firm offering AI-based, cloud-native SaaS solutions that help enterprises enhance customer and partner loyalty. They specialize in designing end-to-end loyalty and engagement systems that enable brands to build strong, data-driven relationships and drive long-term growth.
Their product suite includes Loyalty+ for advanced loyalty management, Engage+ for connected engagement, Insights+ for predictive analytics, Rewards+ for rewards management, and a Customer Data Platform (CDP) for unified customer insights. These solutions empower brands to deliver personalised, real-time, omni-channel experiences and improve customer retention and sales performance.
Recognized as one of the global leaders in loyalty and engagement management (Source: Zinnov Report), they serve over 410 brands across 47 countries. With offices in India, the United States, the United Kingdom, the UAE, and other Asian regions, their focus remains on helping enterprises create sustainable consumer value through innovation, analytics, and intelligent technology.
IPO schedule
| Issue open date | 2025-11-14 |
|---|---|
| Issue close date | 2025-11-18 |
| UPI mandate deadline | 2025-11-18 (5 PM) |
| Allotment finalization | 2025-11-19 |
| Refund initiation | 2025-11-20 |
| Share credit | 2025-11-20 |
| Listing date | 2025-11-21 |
| Mandate end date | 2025-12-03 |
| Lock-in end date for anchor investors (50%) | 2025-12-19 |
| Lock-in end date for anchor investors (remaining) | 2026-02-17 |
Financials
| Financial Year Ended | March 2024 | March 2025 | September 2025 |
|---|---|---|---|
| Total Assets | 871.07 | 838.65 | 892.33 |
| Revenue | 535.44 | 611.87 | 362.56 |
| Profit After Tax | -68.35 | 14.15 | 1.03 |
Issue size
| Category | Funds Raised (₹ crores) |
|---|---|
| Total issue size | 877.50 |
| Fresh Issue - Proceeds go to the company | 345 |
| Offer for sale - Proceeds go to the existing investors | 532.50 |
Utilisation of proceeds
| Purpose | INR crores (%) |
|---|---|
| Funding cloud infrastructure costs | 120 (34.78%) |
| Investment in research, designing, and development of our products and platform | 151.54 (43.92%) |
| Investment in the purchase of computer systems for our business | 10.32 (2.99%) |
| Funding inorganic growth through unidentified acquisitions and general corporate purposes | 63.14 (18.31%) |
Strengths
- Leading SaaS-based loyalty and customer engagement platform across Asia and the Middle East.
- AI-driven analytics enable brands to personalize customer experiences effectively.
- Strong global clientele including marquee brands across retail, BFSI, and hospitality.
- Scalable cloud-based infrastructure with multi-language, multi-currency capabilities.
- Experienced leadership with deep expertise in technology and enterprise solutions.
Risks
- Heavy dependence on a few large enterprise clients for major revenue share.
- Rapidly evolving technology landscape may require continuous innovation.
- Exposure to data privacy, cybersecurity, and regulatory compliance risks.
- Intense competition from global SaaS and customer engagement platforms.
- Foreign currency and geopolitical exposure from significant overseas operations.
Allotment Status for Capillary Technologies
To check your IPO allotment status:
- Visit the MUFG Intime India IPO Application Status page.
- Select the company name from the dropdown menu.
- Select and enter one of the following: PAN, Application Number, DP/Client ID, or Account Number/IFSC.
- Click Submit to view your allotment status.