I had discussed the same with @lindo on another thread that for the most commonly asked change requests, the SOPs should be redesigned with online and zero paperwork.
Apart from contributing to helping people stay at home and safe, more so in such times, it would save time too.
One more point that I missed earlier is that most of us don’t have a printer at home. So even to take printouts one has to go out looking. I myself faced this situation a few days back because only essential shops are open in Maharashtra. Furthermore, if one needs to dispatch the hard copies to Zerodha HQ, either he would go to post office or a courier shop which is unsafe these days. All this pain could be avoided with complete online process.
Yes, I also do the same. I have a transparent PNG of my signature. I add it to PDFs and email if needs to be submitted online. Issue arises when specifically hard copies have to be submitted. Recently, to get my DIS booklet I had e-signed the PDF with Digio Aadhaar kyc and raised a ticket on zerodha support and submitted it there instead of sending hard copy to Zerodha HQ. Saves a lot of time.