Hello All,
Writing here for the first time so please let me know if the threaad has already be resolved somewhere else.
I had saved all my drawing for different stocks in a single layout in my older laptop. Upon buying a new laptop i was unable to see this layout, upon further investigation i found that these layouts are saved in the local machine and hence it will not be available across different devices. But if a layout has to be made avaiilable across many devices then it has to be saved as a default layout. But the error I am facing is that when i try to save my layout as my default layout then i get an error saying “chart preference limit reached. try removing any existing templates/drawings to save new preferences”. But i had no idea how do we remove any existing templates/drawings so I raised a ticket for the same and I was told that it is not possible and I will have to draw all my drawings on the new laptop again for all those that have not been saved as the default layout.
After somemore research i found that the layouts are stored in browser ccache. So i also tried to copy my browser cache from my old laptop to new laptop (users/[account name]/appdata/local/google/chrome/user data) but even after copying I am unable to see the layout saved in my old laptop.
Is there anyone who has faced a similar issue could you please help me out with
- How to delete layouts saved in cloud - so that I can save my customer layout into default layout and that wy i can access my layout on my new laptop
OR - Is there any other way to get my layout saved in the local machine of my old laptop into my new laptop.
Any advice/help is greatly apprecciated.
Thank you in advance.