I have been using trade free plan of Kotak Securities, without ever looking at the statements and charges put against the account , even was fool that I recommeded the same to a few people , now I see all these misc charges and what not , even more than that , there’s confirmation delay on each order , and the biggest problem or confusion I am having is why there is discrepancy in my trading order placed and the actual order , like on the front of the page it shows such and such order placed and filled successfully as you placed with limit and when clicking to looking to the tab of further complete details the picture is way differnet. I never thought to recheck and aunthencitate these contract notes and statements, thought it was computer generated hwo can there be any error , was it being naive should we have our own record to match the tally ? I think they are fooling customers. Please enlighten on this issue.
update: It was an issue with how the prices are displayed with charges added to it , but their ledger could be more user friendly , it’s all over the place with so many products they have, one thing is definitely an issue is time delay for confirmation from exchange often .