The active session in profile, shows kite android and kite widget when viewed from kite mobile app. How do i logout from kite widget i am not using it. Also i havn’t logged into it. When i click clear all sessions and then login to kite mobile app, it shows active section as both kite android and kite widget. Kite web can’t be logged in without loging into kite mobile app. Since i am not using kite widget is it someone else logged into my account on kite widget. How can i logout of kite widget or disable kite widget.
I will check and get back on this.
This appears to be a problem with session creation when logging into the Kite app. The issue has been reported and will be addressed shortly.
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Thank you
Was your problem solved? I am facing the same issue. Please tell me how to logout from the kite widget. I can see same thing in the active sessions.
You can ignore it for now. It will be fixed in an upcoming update.
Is it a bug? If yes, then you should fix them as soon as possible because it is related to security of our account.
There is no security issue; a session for the widget is automatically created by default during app login. This will be addressed in the upcoming Kite app update at the earliest.
Hey, any update on this? I think because of Kite Widget session, the Kite iOS session gets logged out every few days/weeks.
Hi @hirawat , missed this.
This isn’t related to the Widget session. In the app, you’ll be prompted to log in with either TOTP, biometric, or FaceID. Can yu DM me a recording or share more details? We haven’t seen any similar reports so far.
Also, it may happen if the power-saving mode is enabled. You can refer to this article: Why is Kite app being logged out when switched to any other app?