My account is dormant for more than a year. After reactivating it my account no longer refleced the shares i held in jt previously

General
1

I have an account with IndiaBulls. I recently re activated my dormant account after almost 2 years. I held a small quantity of Gitanjali Gems shares on it. After re activating I found that my account no longer showed those shares. I have sent a mail to their help desk but I would also like to ask the community if this is a usual procedure or was there any mistake from my end ? Thanks in advance.

2

Surprising, your demat account should have shown the shares irrespective of it was active or not. Looks like it maybe a mistake from the brokers end.

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