Hi,
I have raised a ticket yesterday regarding buy price updation after face value change.
There has been no update, acknowledgement or status update. Just an automated mail of “we will get back in 24 hours” which by the way has been exceeded.
Is this normal behavior or special in my case?
P.S - Kindly don’t make this message hidden.
We’re sorry to hear this. Could you please DM me the ticket number?
Yes. Have sent you the ticket number.
I have to reopen this ticket.
Discrepancy still exists. Ticket was closed as they casually extended the date for it by. 7 days.(9/7/2026)
Today went by. I don’t expect it would be done now.
Who should I tag now? Any suggestions?
Hi @Abhinav_Gupta , apologies for the delay. Our team is looking into this, and I’ll have someone reach out to you with an update. Thanks
I guess I got a call. I can’t pick up now as I am in office.
They have further extended the date to 14th July from today. Straight away 5 more days extension.
I just have to accept this and have no say? Right?
Really really bad experience.
Hi @Abhinav_Gupta , we’re following up on this internally and will make sure it’s taken care of at the earliest. Apologies once again for the inconvenience.
