No response on Ticket raised

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1

Hi,

I have raised a ticket yesterday regarding buy price updation after face value change.

There has been no update, acknowledgement or status update. Just an automated mail of “we will get back in 24 hours” which by the way has been exceeded.

Is this normal behavior or special in my case?

P.S - Kindly don’t make this message hidden.

@siva

2

We’re sorry to hear this. Could you please DM me the ticket number?

3

Yes. Have sent you the ticket number.

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