Not receiving email from nse for trades done

Hi Guys , im not getting nse email for trade verifications from last 2 weeks , anybody facing like this ? I created ticket with zerodha support , they told that my email id are updated with exchange already so will get from tomorrow , 3 days gone ,but still not receiving email from nse direct , any idea how to rectify this?
@siva0 , @ShubhS9
Thanks .