Answer found here i guess 
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@nithin : Can you please ask your team to refund the penalty based on your statement “As per the current regulations, it can’t be passed.”, since I have exactly same situation as explained by Ashok Bansal. As previously stated, my ticket # is 20220809832147. I would appreciate your intervention, as the ticket is pending since last 4 months.
Our team mentioned that the penalty you have is a non-upfront penalty, and this is passed to the customer, as explained in the post above.
@Ananth can you check on this?
Checked and DM to client with details.
@nithin : Thanks for your reply. Your team had initially categorized the penalty as “Short Margin Penalty”. After raising ticket # 20220809832147 on Aug 9th, they re-categorized it as EOD penalty on Sept. 1, which is exactly like what Ashok Bansal had described to you on Oct. 3.
Oct 3
[quote=“ashok_bansal, post:99, topic:136203”]
Consider someone has call option selling position held overnight. During intraday, margins were maintained well above margin requirement. But due to volatility, margin increases at end of day (EOD) leading to considerable margin shortfall on EOD basis.
> Will penalty on this EOD margin shortfall be taken by zerodha or passed on to client??
[/quote]
@nithin wrote: As per the current regulations, it can’t be passed. So essentially brokers will be forced to square off positions where margins have gone up quite a bit.
I have exactly same situation, as asked by Ashok Bansal. Here is a snippet from my ticket, a response from your team member Syed:
Sep 01, 2022 17:58 Syed 
Thank you for writing to Zerodha.
We apologise for the delayed response.
We see that we have checked the margin penalty for the above dates and amount.
NSE F&O short-margin penalty for date 2021-09-21 EOD 36072.13
Please check the ticket and response from Syed on 1st Sept. to verify this.
Therefore, as per your above mentioned response to Ashok Bansal, please ask your team to refund the penalty without any further delay. They have already tried many times (since Sept. 1st) to evade paying the refund by various means and arguments and changing penalty definitions from time to time just to suit their purpose.
Your intervention is highly appreciated. Let the sanity and honesty prevail.
Hi @M2U
As per SEBI guidelines, Exchanges and respective clearing corporation (CC’s) have implemented Peak margin in phrased manner i.e., Dec 2020 to Sept 2021 to go fully live on peak margin (More details: Peak margin requirements from Dec 1st 2020 & its effects).
Before the peak margin introduction, there was no restrictions on intraday leverage offered across segments by brokers, no criteria of broker- baring the penalty, etc. (Can find the info here: https://www1.nseindia.com/products/content/derivatives/equities/penalties.htm).
After October 11th 2021, the upfront margin shortfall i.e., short collection of SPAN + Exposure margin due to any reasons during the intraday as well as for EOD has to be borne by broker. Circular reference : https://archives.nseindia.com/content/circulars/INSP53525.pdf
In your case, you mentioned the penalty as on 21.09.2021 which is before this guidelines come into effect which has to be borne by client and we had refunded the upfront margin shortfall penalty post October 11th, 2021. Also, we completely stop passing the upfront penalty from August 2022.
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Dear @nithin
Thanks for your intervention.
(1) As per your previous post your team mentioned that it is non-upfront penalty.
(2) Mr. Ananth has sent circular which is applicable to upfront penalty.
(3) Mr Syed from your team has categorized it as “EOD” penalty on Sept 1st.
Do you see a pattern here?
As I mentioned in my previous post your team is "trying to evade paying the penalty refund by various means and arguments and changing penalty definitions from time to time just to suit their purpose."
Do I need to elaborate more?
-
No changes to non-upfront penalty i.e., shortfall in mark to market (MTM), delivery margin, etc. apart from SPAN + Exposure. It means brokers were and can still pass on this penalty to clients.
-
EOD penalty is part of Upfront and it is been refunded post Oct. 11th, 2021.
P.S. I have DM you the details and tried reaching you Yesterday to clarify on these points but calls went attended, will give a try again.
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Please ask your team to stop this charade of lies and jugglery of words just for a few bucks which would be thousand times less than peanuts for a organization like yours. Please ask them to refund the unjust and unfair penalty,
Let the honesty and sanity prevail.
@nithin : Can you please tell your team to refund the penalty? It has been pending since more than 4 months.
Let the honesty and sanity prevail.
@nithin : Thank you very much for your intervention. Your team has refunded the short margin penalty. I appreciate your help. This certainly solidifies my faith in you.
Interesting part is they are still withholding GST and not willing to refund it unlike it was done for the earlier refund of short margin penalty. Wonder why.
Once again, thanks for your intervention.
Actually gst cannot be refunded. I do not know how they had refunded earlier.
I even asked about it once.
I never got an answer here.
But since it didn’t affect me in anyway I didn’t follow up.
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@nithin : Your team has still not refunded the penalty amount charged to me, completely. The gentleman Mr. Ananth you referred to in your post, doesn’t have a common curtsey to respond. It has been many weeks and months and yet there is no complete resolution.
Hi @M2U, sorry to hear this. Our team has proceeded the refund and will reach out to you shortly.
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I have an existing strangle position in Reliance yesterday (Expiry - 1 day). No shortfall in margin and no auto square off and no MTM loss.
But today (expiry day) morning I have received shortfall of funds message. I have immediately squared off within 15min of market opening. No funds were added.
Will there be a non upfront margin penalty?
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Only bringing in the exchange stipulated shortfall amount helps one avoid non-upfront penalty shortfall, Abhiteja.
You can refer to this post for more information on non-upfront penalties
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So, will I get penalized? Why should one get penalized when I am no longer in the position as I reach peak margin
I have been charges penalty but as per sebi broker is liable and not the customer
| NSE F&O short-margin penalty for date 2022-06-02 | 2022-06-10 | 90215.04 |
|---|---|---|
| NSE F&O short-margin penalty for date 2022-06-09 | 2022-06-17 | 46816.59 |
| NSE F&O short-margin penalty for date 2022-06-13 | 2022-06-21 | 2513.47 |
This is around 139545 rs.
Client ID PA2030 Can you look into this and get be refund for the same.
@MohammedFaisal @Nithin, has something changed with the way margin is being reported/collected at EOD at Zerodha? Not talking about the rule change effective May 2023 (where it started being based on BOD basis) but more recently at Zerodha itself.
For two Zerodha accounts, I’ve been charged CCO margin shortfall penalty, even though for both:
a) there’s plenty of EOD excess funds available
b) it’s mentioned in the Margin Statement that the CCO required has been collected as well
In the first account, I’d even made a withdrawal that day, so if there were no funds available, how would have that withdrawal request gone through? Also, the next day (10th Feb, Saturday holiday), I’d transferred some amount (more than CCO) back to my Zerodha account, and one has T+1 day for any CCO shortfall, so another reason why there should have been no penalty.
Tickets:
#20240220371926
#20240220474308
Created these tickets few days back, but I’m getting different responses on each of them, which makes it seem your Customer Support themselves don’t have much idea about this & are just trying to close the ticket in some way possible. I’m also having to correct them.
Just want some clarity or refund if this is some error, which is what this looks like…