I have been charges penalty but as per sebi broker is liable and not the customer
| NSE F&O short-margin penalty for date 2022-06-02 | 2022-06-10 | 90215.04 |
|---|---|---|
| NSE F&O short-margin penalty for date 2022-06-09 | 2022-06-17 | 46816.59 |
| NSE F&O short-margin penalty for date 2022-06-13 | 2022-06-21 | 2513.47 |
This is around 139545 rs.
Client ID PA2030 Can you look into this and get be refund for the same.
@MohammedFaisal @Nithin, has something changed with the way margin is being reported/collected at EOD at Zerodha? Not talking about the rule change effective May 2023 (where it started being based on BOD basis) but more recently at Zerodha itself.
For two Zerodha accounts, Iāve been charged CCO margin shortfall penalty, even though for both:
a) thereās plenty of EOD excess funds available
b) itās mentioned in the Margin Statement that the CCO required has been collected as well
In the first account, Iād even made a withdrawal that day, so if there were no funds available, how would have that withdrawal request gone through? Also, the next day (10th Feb, Saturday holiday), Iād transferred some amount (more than CCO) back to my Zerodha account, and one has T+1 day for any CCO shortfall, so another reason why there should have been no penalty.
Tickets:
#20240220371926
#20240220474308
Created these tickets few days back, but Iām getting different responses on each of them, which makes it seem your Customer Support themselves donāt have much idea about this & are just trying to close the ticket in some way possible. Iām also having to correct them.
Just want some clarity or refund if this is some error, which is what this looks likeā¦
There have been no changes; we continue to report the client margin based on the beginning-of-day (BOD) margin parameters.
On the specific day in question, the EOD margins charged (as per the EOD parameter) were lower than the BOD parameter margins for both of your accounts. This indicates that the margin required to maintain the positions decreased by the end of the day, which is not the usual case. The statement sent to you reflected the actual EOD margin required for the positions. However, according to the BOD parameters, the margins were higher, based on which the reporting was done, and the shortfall was reported.
Although there was a Consolidated Crystallised Obligation Collected (CCO) margin shortfall in your account, it did not appear in the margin statement due to the display of lower EOD margins.
The statement should show the margin that is required to be reported and any shortfall if present. We will check why it did not show and get this fixed.
Thank you for reporting this.
Weāll also update you on the ticket created.
Thanks.
But the CCO shortfall amount is already mentioned in the both the accountās statements. Could you clarify this as well:
a) Why is the shortfall penalty charged different for both accounts?
For #20240220371926 , itās 1% of CCO + 18% GST, whereas for #20240220474308, itās 0.5% of CCO + 18 % GST.
As per this Zerodha article, it should be the same for both (0.5%).
b) Secondly, what about this?
As the questions were account-specific, we have explained them on the call and hope we have resolved your queries.