Option prices not updating fast enough

@nithin you guys are literally taking traders for granted. for stock options ur prices refresh after long gaps. on raising that issue on this forum i was told that its happening from exchange itself. the refresh rate is very slow for stock options fron NSE itself.

But no thats not the case. i checked the prices on Indmoney and its updating live, not just last trded prices but entire L1/L2 prices with qty.

now what should i say. you dont want your existing customers also. we are happy to move away to indmoney/groww.

on top of everything - you guys are not listening hard enough to customer concerns.

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Another related post with proof

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seems like they have purposely reduced frequence of stock option feed so as to reduce burden on their network.

well even with 4000-5000cr profit every yr if u cant upgrade ur network to flash while others can what do i even say.

you are simply waiting for your customers to just try and see how other services are better and migrate there.

its the same thing u did with legacy brokers. once customers saw what u were offering compared to icicidirect ppl just moved here enmasse here. now ur simply waiting for ur customers to do the same.

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Is this Zerodha’s policy @nithin ?

Is it a mistake/glitch or a policy to reduce cost?

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We just show what NSE streams us, it is not like we are delaying them on purpose for any reason, said that we are taking this up with exchange, will post an update here in couple of weeks. Also giving fast feeds is in our interest and it won’t cost us anything.

what are you saying. ppl have posted proof with live video between zerodha and another broker.

did u do anything about it at all?? tell me that?

or simply ignored it thinking all these guys just yap stupidly its better to just ignore what they are saying.

kamath bros are busy making podcasts and u guys just ignore what users raise the issues. either u cant understand the issue or its beyond ur capability to provide a solution, or finally u just feel users are idiots.

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pasted above link from yr before same excuses you have given. not tried to actually do a deep dive into this and provide a solution or valid explanation.

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users have posted proof with video. did u do anything about?

im telling u.. zerodha is on the way down. focus on customer service and customer issues is not at all strong.

what u can resolve easily so reply, rest u guys just make excuses and leave it as is.

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The sad part would be if you would let this outburst
enable you to cope with the challenges you face/perecive with Zerodha
and continue using Zerodha (if you do, that is).

If not, then you will be happier…

  • …served by someone who better caters to your needs.
  • …back with Zerodha and a better appreciation of what you get.

Either ways, do explore (and share your experiences here). :slight_smile::+1:

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Why are those the two main choices? The main point of the outburst is to bring about change in Zerodha. The desired outcome is Zerodha finds the actual issue and fixes it.

Are you sure about that? Did you specifically investigate 1 or 2 specific stock option L1/L2 feed with that of a competitor? It’s easy to throw the buck on to someone else like the exchange. But before you threw it, do you have actual proof/ internal research findings that shows NSE supplied you different quote refresh rate than that of the competitor? If so, what are you going to do about it? If not, what are you going to do about it?

The reason for the outburst is that user feels they are not being taken seriously. And I agree with their reasoning. Issue is from 2025 and yet you’ve given no evidence of any research/progress on your part, except passing the buck on to someone else. if the company feels this is not worth pursuing or fixing, you also need to make that clear and transparent instead of giving vague excuses.

cc: @nithin

Zerodha doesn’t provide tick by tick data thats why it does not update live.

sometimes I see LTP as 100 and in market depth it is still showing BUY 98 - 99 SELL (its an example).

https://tradingqna.com/t/how-do-i-get-tick-by-tick-data-directly-via-nse/

Are you saying the other broker is paying and getting this data? if so, I’m sure they would have advertised it.

Because those are the choices in one’s circle of control/influence
and folks have limited time/money/attention to spend on getting desired outcome. :slight_smile:

While everyone is free to continue “fighting the good fight”,
based on the responses on this forum over the past decade,
i cannot in good conscience recommend anyone to
try to bring about change in Zerodha’s approach/policies as a “goto” approach to solve own pain-point.
( Atleast, not right now. But maybe “soon”. )

Both these are good examples of how poor the communication is, and how it repeatedly hurts.

IMO, That’s a pessimistic apathetic way to look at things. what if that outburst does get his circle of control enlarged a little? Is that too hard to imagine? He already got me talking about his issue. You could say his circle enlarged to encompass me and you and maybe there’s a chance it will touch Zerodha management too? If he believes his time/money/attention is spent on this will bring about outcome in Zerodha, why discourage him with those two apathetic choices?

Upstox and angel one provide tick by tick data. (As per google) I read an article when upstox launched it (I had an account with them back then)

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That’s not what happened.
Throwing stuff out in the ether isn’t control. It’s not even influence.

Pragmatic. :slight_smile:

Think RoI.
Otherwise “Why make billions when we can make millions?”

Good point. But it’s not something i haven’t thought about.
I prefer to reserve such encouragement for folks
that express or demonstrate that such an outcome is what they desire.
What in their posts so far made you think that they desire this though? :thinking:

Most folks who haven’t,
i think it is helpful to let them know
how to best achieve their expressed desired outcome.

Interesting, but the screen recording below clearly shows that the data is updated way later than 3s(Is the broker on the left Angelone or Upstox?). It seems L1 isn’t even updated every second. I doubt tick by tick data is the reason. I think throttling might still be a reason even though they deny it.

bro keep ur philosophical discussions out of this. ppl r trying to get some outcome. ur unncessary posts are simply muddying up the thread. create a separate thread if u want to give this and other sort of gyaan. if u have something to say something relevant to the topic then pls comment.

I assumed it was self evident. No one spends time and energy only to rant without a desire to influence the object of that rant. I guess your world view is different. But anyway, Did OP make it clear above(although impolite)?