PAN Aadhar already linked. Paying taxes from last 8years. Zerodha account blocked on 6th April 2024

Hello Everyone,

I am trading in Zerodha from 2018 end. And paying taxes from 2017. PAN & Aadhar already linked(if not, it will not allow to pay taxes). Zerodha showed PAN and Aadhar not linked on October 2023, but was able to trade F&O. Zerodha blocked the account on 6th April 2024, saying PAN and aadhar is not linked.
I have raised a ticket on December, attached all the valid proofs, also got a written confirmation from Income Tax Department, saying my PAN is active and Operative. But zerodha says if have to call NSDL. I did called NSDL, they told all documents are updated. Does any one know how to resolve this issue. Thank you.

Hi Manoj, sorry to hear this. Could you please provide me with your ticket number? Will get this checked.

0231211575148

Please go through the ticket details
Thank you

Hi Manoj, the ticket number seems incorrect. Can you check and send again?