Pi keeps crashing

Whenever I try to run Pi on my Windows 10 laptop it keeps crashing (Screenshot attached). I had written to support, they asked me to 

1. -Install the following patch :https://docs.google.com/uc?export=download&id=0Bwm6lMsaHtXgWmpmdWNfdE1GVnc

2. After that install .NET 4 full. : https://docs.google.com/uc?export=download&id=0Bwm6lMsaHtXgRHVRVnI0SnM2NGM

3. Install PI

The problem is that I can't proceed with step 2. When I try to install .NET framework I get a message from Windows that "it is already a part of the OS".

Please help, this is driving me nuts.


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