Price Lag & UI/Order Book Freeze During Volatile Sessions

I experienced price lags along with UI and order book freezes during the second half today, especially after 2:30 PM when volatility picked up.

This is something I’ve experienced many times before, and several other users reported similar issues as well. Could this be due to the platform struggling to keep up with the sudden spike in data throughput during high-volatility periods, leading to delayed price updates and orderbook freezes?

This has happened twice this month already.

@nithin @shiva, what’s really going on? I faced price lag along with UI and order book freezes again this morning.

I barely placed any trades in the first half because of these issues. Would appreciate a clear update on the cause.

Hi @Sanjeevkumar_M , sorry missed this. Could yu please DM me your Client ID or ticket number? Will have someone from our team get in touch with you.

Haha, why is it hidden?

Since I was collecting details to look into this, I had unlisted the thread earlier.

What about today’s issues. Nothing was working. You guys need to step up man.