i have purchased sentinel pro for 1 year and am trying to create advanced triggers like this one
TotalBuyQuantity(‘NSE:NATIONALUM’) > 30000
you can clearly see that buy quantity is more than 30000 still i am not getting the error message as trigger condition already met!! the picture of market depth is as of 5.05 pm 14.3.19
I am not some newbie. Have been using Sentinel since its launch. I too know that it is already met.
I wrote that I am not getting " Trigger Condition Already Met" error which should happen everytime as condition is already met INSTEAD it creates the alert and will wait for it to trigger which should not happen in the first place.
Am not using Sentinel Advanced triggers for the first time.
Is there any way you can reset my account(I don’t mind if you delete all the saved triggers)
This is a classic case of any customer service “pretending to listen but trying not to be understand” because there is no solution they can offer. But at the same time they do not want to piss you off by saying no, since you are a paid client.
Life experience should have taught you the outcome of such a drama by now.
Unfortunately, Your specific requirement will not be possible to execute on the Sentinel platform.