The App Login Code/ Two Factor Authorization

Zerodha
1

Hello everyone,

Can someone please guide me with this little issue. Every time I log into my Kite Web App it asks for a 6-digit login code that shows up in the app, but when I type the code as is in the given time limit it gives me an error. Even if I do as asked and type in the exact numbers.
Since this doesn’t work, every day I have to get an OTP on my phone and only then I’m allowed on the web app. It is getting super annoying!

Does anyone else face this issue?
Is there a way for me to disable two factor authorization so I can just login to the Kite web app with the password that I have set for it? I can’t seem to find the option.

Any help is appreciated! Thank you.

2

Hi @Sharma1, the App Code/TOTP authentication may fail if the time on your phone and PC is out of sync. You can correct the time by selecting the ‘use network-provided time’ option in your device settings as explained here: Why does Kite show an Invalid TOTP error?

3

Ok thank you @ShubhS9 hopefully it’ll work now.

But is there a way to disable this so I can just log into my kite web app on my laptop without the need of my phone?

4

Yes, you can use external TOTP apps and enable TOTP to log in to your account. Some of the TOTP apps like Authy and Bitwarden can be installed on your laptop/desktop too. You can check the process here: How to login to Kite if the mobile is lost or if a mobile is not used?