The sad state of technical glitches at Zerodha

Hi @Pk308, sorry to hear this. Checking this. You will have an update on the ticket shortly.

Same here. Trusted zerodha for a long time. I feel that they have categorised clients and I feel that, they are into PFOF’s activity, which unfortunately beyond the scope of small traders to research more about. There is no quantification of grievance addressal.

I have attached my recent glitch in zerodha experience.

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Always issue with payout, have experienced it lot of times, they don’t settle the funds same day if withdrawal order is put on same day, hoping to get payout next day morning. They are just psychologically playing with margins of retail traders

https://twitter.com/zerodhaonline/status/1755551887104024991?t=zg4K0otWS2hl_Njhu4fVSQ&s=19

Hi Karma, do check this out. We are enabling instant withdrawals also soon.

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Hi @Pk308, I believe our team updated you over the ticket and this was resolved.

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Yes, Thanks.

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What’s the use? I am sure day’s settlement happens next day around 8 pm. Lot of times when I had profit for that day, I could still see funds being not settled until next day 7.30 AM. This especially happens when I apply for withdrawal on the day of profit. Profits cannot be used on the same day nor can u get the withdrawal of profit next day becoz funds are not settled on same day and carried fwd to next day morning and I get the ledger next day afternoon. Standard msg from zerodha, withdrawal is rejected becoz of unavailability of funds, infact you guys didn’t settle it same day and don’t like to help ur clients to get the withdrawal next day around 5.30 AM.

@ShubhS9 @Meher_Smaran

Didn’t wanted to create a separate thread for this and waste time, just wanted to let you people know how pathetic you support works. Ticket No : 20240202862588

Sorry to hear this, @Yogarajan_V

Will get this checked

I told to let it go and close the ticket, but your support team is either so arrogant or ignorant or I don’t know what to say. They are testing my patience. If Someone who is really responsible from Zerodha can answer

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Hi @Yogarajan_V

I’ve DMed you.

@Meher_Smaran @Bhuvan @ShubhS9
Can you get this ticket checked? #20240606607606
Very frequently the console page and home page keeps giving issues. Am trying to pledge and it’s not loading. Same happened yesterday also. This is a frequent issue here.

Hi @Vidhya

Getting this checked on a priority basis. You will receive an update on the ticket.

Now a days Kite is not working properly , zerodha is not give alternate platform like desktop version , everybody login in kite that’s will create problem for most series trader , now a days kite is buffering , i think my internet connection is cut, but my connection is good fiber , kite have problem to connect internet smoothly , zerodha is not ready to bring desktop software like Share khan Trade tiger - @nithin you need to think to have desktop software - you people thinking to travel all passenger in one platform like KITE - just bring one desktop transfer some people there

@Meher_Smaran

Hi @TIMEFRAME

Could you please do a hard refresh by pressing Ctrl + Shift + R, and check? If the issue persists, you can use the Kite app.

Alternatively, you can try using a different internet connection or the solutions provided here:

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Since morning I am facing this issue. Even after multiple hard refreshes