I unpledged coin funds on Monday so that I can sell them on Tuesday. Its Thursday now and even today, coin is not accepting redeem orders (stating insufficient units). But unpledge is successful and Im not getting corresponding margin either.
Zerodha support has been extremely lazy with this and for my ticket, they have been giving blanket responses - we’ll get back to you, concerned team is notified, etc etc.
Tickets - 20241106386173, 20241106498325
@VenuMadhav @nithin
sorry for the delayed response, having this checked asap.
Hi @srinidhi_ravi , as discussed, the issue regarding the mutual fund redemption of unpledged units on November 4th, 2024, has been resolved, and you were able to redeem those units on November 8th, 2024. We had also added a banner on the Coin in order to address this issue.
With regards to the haircut percentage shown for ETFs on Zerodha site under the approved list of securities being lower than the haircut levied by the clearing corporation, the haircut percentage will be updated on the site by the end of the day today. Sorry for the inconvenience caused. If you have further queries, do let me know.
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