When i log in kite during pre-market bids; Kite wont refresh as soon as market opens @ 9. 15am?

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When i log in kite during pre-market bids; Kite wont refresh as soon as market opens @ 9. 15am?

instead of candles i see dots moving in a straigt horizontal line. i have relogged 3-4 times i it the same as it was, after some time candle forms!