Where can I lodge a complain about my broker?

General
1

I have an old trading account with Karvy where I continue to trade in equities on NSE on intraday/delivery basis little bit. However, ever since I opened this account in 2009 they have this bad habit of debiting hidden charges to me. They never tell me when they have a policy change. I get to know only when there is debit in my account. And when I ask them, they tell me that it was due to certain policy change. However, as I get accustomed to new policy, they will have another policy change and I will start seeing new charges. I have complained to them several times but they have nothing other than “Sorry”. Can some please tell me where can I complain about this issue.

Needless to say Zerodha rocks.

Thanks,
Nitin

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2

http://www.nseindia.com/invest/content/register_ecomplaint.htm

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3

Additionally, SEBI also provides an online interface to file a complaint: http://scores.gov.in/Complaint.aspx?flag=n

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4

karvy has a history of trading in your account on their own… know few ppl who are victims

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5

Thanks Nithin,
Ok, so I went to the URL, registered with them and did the following.

  1. Clicked on “Add Trading Member Complain”.
  2. Selected trading member as “Karvy Stock Broking Ltd”.
  3. Selected Client Code as xxxx (My client code).
  4. Selected segment as “CM”.
    Now, I get following message. “The member is not present in CM segment, hence complaint cannot be registered”.
    Any insights on this message?
    Thanks,
    Nitin
6

I guess that works only on IE8, are you using that browser or something else?

7

Ahh, I was using Chrome. Tried IE and it works now. Thanks very much!