Windows 8. 1 settings for pi

I have been using windows 8.1 64 bit on my laptop, internet on my laptop is working well but ZERODHA pi is not working fine. please suggest me settings i have to make in windows 8.1 or should I change operating system.

Check if any firewall or antivirus might be blocking, and add exclusion , if you still facing any other issues or errors write an email to [email protected] with screenshot

That is why I asked you for probable settings, screeshot doesnt work as pi stopped working or the price alerts are updated late.