BSE F&O is a new segment, and the issue faced in the last two weeks is a connectivity issue with the exchange. So the leased lines through which orders get fired to the exchange got disconnected and we still don’t know why. We are investigating. This is one of those things a broker has no control on. All brokers connect to the exchanges via leased lines and if they go down (along with the backup) nothing can really be done. We will post on bulletin as soon as we know what is going wrong, is it some limitation at the line or some configuration changes needed at our end or a limitation at BSE’s end as they are probably for the first time seeing this much turnover.
By the way there are no ghost orders, and I am talking on behalf of all brokers. When a leased line goes down, the broker system loses track of what is happening with the orders already placed on the exchange. So whenever the leased line comes back up, the broker does what is called reconciliation or figuring out what happened to all the pending orders. When this Recon happens, the timestamp on the order will be the time when the recon was done and not when the order was actually executed on the exchange. So on a day like yesterday, if we did a recon after market, the timestamp will show the time after market. It is impossible for an order to get executed after market hours.
If you click on the order details to see the trade book, you will see the actual traded time.