Given that Groww started offering trading services only in 2020 and pipped 0dha in just 3 years - they do deserve the credits due!
And don’t be mistaken that they will now take a pause, they will work even more relentlessly to poach customers from 0dha and others!
I hope 0dha will now listen more to customer feedbacks especially regarding enhancement requests etc., In my experience all the suggestions/requests I have made (in this forum and via tickets as well) have been turned down with worst possible disdain!
For example the Coin Web UI is so plain and useless! So is the Console UI (I guess it still looks the same as it did when 0dha was first started)
Another example: There does NOT exist a single page that list ALL possible charges that 0dha applies to the customers. For example, they charge a fee to add a new bank account, but I came to know about it only when I added another account! Yes, the fee charged is mentioned out there, in one of their pages, but NOT in a single page which lists all possible charges!
If history is any witness - When PaytM announced ZERO fee direct mutual funds, 0dha followed suit almost instantaneously - till then it was adamant about charging a monthly fee (with a ridiculously. low limit on free direct mutual funds) inspite of hundreds of feedback right here in these forums!
I think contrary to what the leadership says, 0dha these days is more busy in diversifying/developing new business like AMC, SmallCase, LearnApp, Insurance etc., than making its current services/products any better.
So, to be honest I am sort of happy that there are now solid challenges to “monopoly” of 0dha - there are new kids on the block too - PayTM share.market, HDFC Sky etc.!
I am watching from the sideline!
Parting Thoughts: This will become really interesting and fun if SEBI introduces “DEMAT ACCOUNT PORTABILITY”! Just like mobile numbers can be ported from one operator to another, think about how great it would be if we (customers) can move our demat accounts from one broker to another (with or without an onetime fee, within CDSL/NSDL), without having to open a new demat account when we want to switch brokers!
Right now, if I want to move to let’s say Groww, I will need to open a new demat account with them - then move all my holding to that account or sell here and by there etc - which is time consuming, expensive and NOT practical at all… So I am sort of stuck with my current broker!