@yolotrader i dont know what is upfront non upfront - in ledger they mentioned margin penality only
here highlited is mention only short margin penality - i have total penality 78k
@yolotrader i dont know what is upfront non upfront - in ledger they mentioned margin penality only
here highlited is mention only short margin penality - i have total penality 78k
Hey @TradeB2B, weâve been computing and refunding any upfront margin penalties from October 2021 that were passed on to the customers. If you havenât received a refund yet for any reason, would suggest you create a ticket here so our team can have this checked.
If youâve already created a ticket, you can DM me the ticket number. Will have this checked.
@ShubhS9 my ticket number #20220918111742. i have already attached the ledger and differentiate the margin penalty levied by zerodha. Could you please check and let me know when can I expect refund
@ShubhS9 Ticket #20220902612709 ; please let me when can i expect the margin penalty refunds. Also how do we distinguish from our ledger which is upfront margin penalty and non upfront margin penalty? i was charged margin penalty since Oct 2021. what about the GST refunds on this penalty?
Will have this checked. Youâll have update on the ticket.
Will check this, Gautam. Youâll have an update on the ticket.
Hi Nithin, While I appreciate your complete transparency in refunding the penalty, I would really appreciate if there is a TAT for processing of the refunds. My ticket #20220918537405 is open since the last 3 weeks and everytime i put in a reminder, I get a response that this is taking âlonger than expectedâ. What we expect of you is to share an outer timeline by which the money will be refunded and not keep it open indefinitely.
By Saturday this week.
Edited: Can see the reversal in the statements, but the available cash balance has not increased by the same amount. Why is that so? Is there a T+2 cycle here as well?
Whatâs the narration for the same ?? I wonât raise a ticket for another 1 week. Will wait for zerodha to take their time.
âReversal of upfront margin penalty for NSE-FOâ
Then, Not come yet. Shall wait. Lazy to raise multiple tickets for same issue.
If the refund has happened on the weekend on the ledger, it will show up on the trading terminal on Monday.
@Nakul + +
The refunds initiated on 2022-10-08 should be showing up on the trading terminal now.
Hey @Ankit_Jain3, we initited a few refunds today and your account was part of it. You can check your Funds Statement on Console to verify the credit.
I donât see any funds credited showing on my ledger. My ID is YF7770. Please check again at your end