This is the way. 
Understandable.
However, these are misplaced expectations, IMHO. 
Again this IS the way.
One goes and explores what else is on offer, and…
- …either finds a better match and sticks to it
- …or comes back and is happy that the alternatives are worse.
AFAICT, there is no one-size-fits-all product.
Each vendor/offerring is somewhere uniquely positioned on the spectrum of compromises.
Folks satisfied with the set of compromises of their vendor should happily stick with their vendor.
While i agree with discussing/proposing features.
I do not see why one would be shocked or think of the rate of updates as incompetence.
At this point of time, it appears to be a deliberate choice.
One that is hopefully not changing anytime soon,
for the sake of users that are with Zerodha specifically for the set of compromises they have chosen.