When will the ITR filing be available on Quicko?

Taxation
163

https://help.quicko.com/support/tickets/83065

I was surprised to see no acknowledgement or response on this in the ticket or email and now you are saying unable to find it. :hushed:

164

Quicko scruwed big this time.
Nothing is working properly. Not even able to fetch details from ITD also.
I tried to fetch salary details a few times today and it say “There are no salary to import
You can add your salary manually to proceed.”

Trying to contact “Help Center” and it is asking for login. I don’t know password (I always connected through Zerodha) so trying recover password but no emails are coming to password reset.

165

Hey @N.KJ,

You can directly drop us an email at [email protected] along with the issue. We’ll get it checked.

166

Hey @Wal,

We have found the ticket. The team is checking it and we’ll update on it asap.

167

Hey @Pratik_Gujral,

If you can please drop us an e-mail at [email protected] with your registered ID. We’ll get this checked for you.

1 Like
168

Thanks for the follow-up. @vishvajit_sonagara @Quicko , Swapnil from your team helped me to file it and it’s sorted out now.

Appreciate the help and effort to close this.

2 Likes
170

Were all 3 points highlighted by you was an issue?
Are they resolved, especially the brokerage one do I need to re import the P&L from zerodha so that quicko import brokerage as an expense?

171

@Quicko @vishvajit_sonagara
E-file failing citing DOB mismatch. Error json says DOB mismatch between IT portal and Quicko but I double checked this and the snapshot is attached along with the ticket. When I checked the ITR json downloaded from quicko it doesn’t match with the DOB in quicko acccount.
Ticket Number #83653 E-file failing (Elite account)

Support person from quicko gave a silly response "The following error is due to the fact that the entered DOI/DOB entered does not match the details as per PAN. Kindly re-verify the same and the error shall not persist. " Please check asap as time is running out.

172

Hey @ExH

Our team had checked and found that you had entered incorrect DOB in profile section on Quicko. We have sent you an email with the probable resolution. Once you make the necessary change, you will be able to file your taxes.

Feel free to ping us back in case you need any further help.

Thank you.

173

@Quicko Thanks for the reply! I checked again. Quicko profile DOB is exactly same as that in the IT portal. Somehow what you see in the backend and in the json is not consistent with the user profile DOB value. I emailed back with the screenshot and the details.

174

@Quicko @vishvajit_sonagara
There is a technical issue. Your team helped me out here by manually editing the json. Thanks for the timely help!

1 Like
175

how did you edit the json? i did one edit it was giving me error about hash not being right looks like json is edited?

176

I tried that myself first with a text editor and didn’t work. Quicko did that and shared the json with me. Not sure how or what they used to edit it.

177

HI, can someone help me with this error while e-filing returns on Quicko.

{“errors”:[{“as_per_itr”:0,“variance”:0,“error_code”:“ITR3_PDM_Group5.BusinessIncOthThanSpec_ProfBfrTaxPL_hslCm”,“as_computed”:0,“error_field”:“ITR.ITR3.ITR3ScheduleBP.BusinessIncOthThanSpec.ProfBfrTaxPL”,“error_category”:“A”}]}

178

Hi @Bharath_Munireddy,

The team is checking this on priority. Please allow us some time and we’ll revert with a resolution.

179

If you haven’t filed, delete the import and restart

1 Like
180

This sounds horrifying! Reading it made me anxious, though I have nothing to do with Quicko (I file my taxes myself, using the online ITD portal).

Did you manage to find a way out of this situation?

181

I will refile it using ITD Portal.

1 Like
182

Hi Raj, can you please drop us an e-mail at [email protected] so we can check this? We really want to understand the issue and help you out at the earliest.

183

I am refiling it through Quicko as you have enabled “Amend ITR”.
If I face that issue, will drop an email meanwhile I have raised
https://help.quicko.com/support/tickets/84410
Please have a look.

1 Like