It was clarified by Nithin that the problem was at the end of BSE not Zerodha. Nithin has been acceptable for the mistakes done by Zerodha he has been open and transperant about them however you can make Zerodha or any broker liable for mistake or problems that occurs at the end of the exchanges or depositories.
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This is a forum. You donât have rights to say who can reply and who canât.
Constructive criticism is acceptable.
DISTRUCTIVE CRITICISM IS SOCIALLY NOT ACCEPTABLE.
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You want him to leave CEO position ?
Just contact him he will resign appointing you the next CEO.
Please after that make it brokerage free 
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Wise and witty reflection!
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This is a valid point, but will the telecom companies agree to such terms & conditions?
The risk that occurs due to a downtime will be 1000x to 10000x the monthly rental - so which telecom provider will agree to this?
Is there another way to handle this if BSE penalizes the leased line provider?
I too on a miniature scale run into these issues daily. I have kept 3 internet services active - Jio fiber, Airtel, Jio-5g. Every now and then one of them crashes & I have to switch the network.
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Good for them & you
FYI I never told that this isnât ZERODHAâs mistake.
Due to some reason you have unnecessary hatred towards @nithin & ZERODHA
On 30 Jun 2023 it was network connectivity issue at Refinitivâs end & on 07 Jul 2023 it was network connectivity issue at OmneNESTâs end
Nevertheless nice meeting you
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Since the conversation is not heading anywhere, let me try to propose a solution.
Those who have lost money & who believe its not their fault could go ahead & raise a SCORES complaint with SEBI. I am sure they will do a detailed audit. I personally have raised more than 5 complaints in last 2 years.
If you are not sure to whom to assign the complaint to, the first choice is against the Trading Member. If the fault is from zerodha - they should derive a solution as per their operation agreement.
If the issue is with BSE - then they should use the investor protection fund to compensate or nullify the trades yesterday.
I seriously dont know what will happen if they find out the issue is with the internet provider - I dont think they have the bank balance to cover this risk.
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Did you get your money back after the complaint ?
Yes. Every single time I did win. I had all the documents in my favor.
Have traders ever made SEBI to penalise Zerodha through SCORES?
Despite knowing how simple a person @nithin is, people are unnecessarily attacking personally. Zerodha as a business entity is different from Nithin as a person.
He uses his social media popularity to bring immense visibility on the financial frauds, imparts knowledge, cautions traders - all this while being humble. How many CEOs interact so openly & takes brickbats in his/ her stride?
Letâs think holistically before abusing some one or holding responsible without being reasonable.
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30th mar 2022. even before brokers started to do refunds!
The purpose to provide this is not to show off, but a proof that the regulators will listen. You need to have all the supporting documents before you start.
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You are a wise man!
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One thing which could be done on priority, which would help customers a lot is, show the error message (and also order status) mentioning that the order got sent but no response / error from exchange. At least this will not mislead the customers and give a false sense of security / dread
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Deleted this user. He said -
Cancer hota hain aise logo ko and unki families ko.
I donât have to get on this forum and answer or explain what goes behind the scene. I am doing it to educate and this isnât just in the context of Zerodha. Just because I am doing this doesnât mean I will allow whatever to be said about my personal life.
It is a free market, every person is free to choose whatever broker and I understand that if our services slack, we will lose customers.
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There are two issues. When the line is disconnected and the order is placed, the order doesnât get placed and is hung. This is when you see the open pending status. The main issue is when order is already placed and then there is a disconnection. We then wouldnât know the status of the already placed order until we do a recon.
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loosing money doesnât entitle people to be nasty. If you follow nithin on sm, youâll know how doubly cruel this comment is 
good riddance, nobody is going to miss such users.
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Starting to think some level of comment moderation is necessary for tradingqna. Most people are here to learn and build a fraternity !
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