Lost ₹4.3 lakhs overnight because Zerodha glitched out on my GOLDM trade
I’m honestly shaken writing this. On Oct 16, I placed market sell orders on GOLDM November futures between 10:11–10:24 PM.
But instead of executing, Zerodha showed them as “Open Pending.” Every time I tried to cancel or close, it said “Internal error occurred.” I tried multiple times — no luck.
At 11:03 PM, my screenshot clearly shows the orders still marked as pending, even though my trade note later confirmed they were actually executed at those same times between 10:11 and 10:24 PM
So Zerodha made it look like my orders never went through… but in reality, I was fully short and left exposed overnight without realizing it.
Next morning, I woke up to see my short GOLDM positions still open. The gold market gapped up hard, and I instantly lost ₹4.3 lakhs — wiping out all my profits for the month. 
This was terrifying. Imagine trying to close your trade before market close but the platform lies to you, shows “pending,” and the next day you discover you’ve been in a huge position all night.
@zerodhaonline — this is unacceptable. If a technical glitch can cause such massive losses, how are traders supposed to trust the platform?
Zerodha needs to acknowledge this, investigate what went wrong, and compensate affected traders when system failures like this happen
Please don’t say this is IBT.
This is not IBT. IBT Means order never goes through if internet is bad and you won’t see the times as the exact times the order was punched it. But here order execution was at the exact time of punching it in but told us they were pending on our side. So the order went through and got executed at the right time. They did not update or let us close the open positions. Just got the “ internal error “ message. We were left with our open positions against our will for the entire night
